IT project management · Technical delivery · PMO governance

Auzani Abu Seman

  • IT Project Manager
  • Technical Delivery Manager
  • PMO Manager

With 18 years of experience in IT project management, technical delivery, PMO governance, systems integration, and digital transformation across fintech, IoT, mobility, automotive services, public transport, retail, and enterprise client environments.

Based in Kuala Lumpur / Selangor, Malaysia

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Auzani Abu Seman, IT Project Manager and Technical Delivery Manager
18Years Experience
Across IT project management, technical delivery and PMO governance
≈ RM3 Million
Annual OPEX savings enabled by TNG RFID backend modernization
≈ 1.22 Million
RapidKL cards migrated through the MY Rapid Migration initiative

Executive profile

Profile Summary

With 18 years of experience in IT project management, technical delivery, PMO governance, systems integration, and digital transformation across fintech, IoT, mobility, automotive services, public transport, retail, and enterprise client environments.

Experienced in both vendor-side and client-side delivery, managing stakeholders, vendors, requirements, UAT, rollout, go-live, and post-deployment support across the full project lifecycle and SDLC.

CTO / Head of Technology with hands-on experience delivering platform modernization, application projects, enterprise support engagements, and business-technology alignment.

Delivery capability

Core Competencies

Cross-functional delivery expertise spanning project execution, technical implementation and PMO governance.

Project Delivery

  • Project Management
  • IT Project Management
  • Vendor and Client Coordination
  • Risk and Issue Management

Technical Delivery

  • Technical Delivery
  • Requirements Analysis
  • System Integration
  • UAT and Production Rollout
  • Go-Live and Hypercare Support

Governance and Leadership

  • PMO Governance
  • Stakeholder Management

Selected outcomes

Key Achievements

Platform modernization, enterprise integration and large-scale delivery outcomes across approved career initiatives.

Bateriku Platform Modernization

Led Bateriku platform modernization initiatives by transforming rigid monolithic systems into scalable multi-tenant platforms supporting multi-channel sales integration, multi-vendor service provider delivery, and centralized website backend management.

Vendor-Side Enterprise Project Delivery

Managed vendor-side application project delivery for enterprise clients including PLUS Malaysia Berhad and LHDNM, covering maintenance support, system integration, system enhancement, mobile app enhancement, OutSystems platform support, licensing, disaster recovery, preventive maintenance, platform upgrade, reporting, and client sign-off coordination.

PLUS PRIME x MHROADS / MIROS Integration

Delivered PLUS PRIME x MHROADS / MIROS integration through URSS, development, UAT, pilot, and performance closure, reducing manual process dependency between PLUS Ronda / PRIME and MHROADS / MIROS.

≈ RM3Mannual OPEX savings

TNG RFID Backend Modernization

Delivered TNG RFID backend modernization by replacing a legacy vendor-built monolithic backend with an in-house microservices-based platform, improving scalability and enabling approximately RM3 million annual OPEX savings.

≈ 1.22MRapidKL cards migrated

MY Rapid Migration

Delivered the MY Rapid Migration initiative involving Card Initializer Machines, TNG POS, and LRT/MRT AFC ecosystems, enabling migration of approximately 1.22 million RapidKL cards into Touch 'n Go-based cards across B2C channels.

TNG PayDirect Delivery

Led delivery of TNG PayDirect, enabling account-based TNG eWallet transactions for TNG cards across multiple highway concessionaires including GCE, AKLEH, NPE, Besraya, JKSB, and BORR.

TNG x RapidKL My50/My100 Initiative

Managed implementation of the TNG x RapidKL My50/My100 government initiative, enabling unlimited monthly transit passes encoded into Malaysian IC-based TNG cards with integrated dashboard and POS enhancements.

Career chronology

Professional Experience

Progressive responsibility across technology leadership, project delivery, governance and enterprise support.

  1. September 2024 Present

    Shah Alam, Selangor

    Bateriku (M) Sdn. Bhd.

    • Chief Technology OfficerJuly 2025 Present
    • Senior Manager, Head of Technology DepartmentSeptember 2024 June 2025

    Led Technology and Project Management functions, driving platform modernization, digital transformation, product delivery, and business-technology alignment across Bateriku's digital platforms. Managed cross-functional delivery involving business, product, technology, operations, finance, vendors, and external technology partners. Delivered platform modernization by transforming monolithic systems into scalable multi-tenant platforms supporting multi-channel sales, multi-vendor service delivery, partner integration, and centralized website backend management.

  2. January 2024 September 2024

    Subang Jaya, Selangor

    Mesiniaga Digital Sdn. Bhd.

    • Application Project ManagerJanuary 2024 September 2024

    Managed vendor-side project delivery of maintenance support for enterprise clients including PLUS Malaysia Berhad and LHDNM. Managed and delivered PLUS PRIME x MHROADS / MIROS integration, reducing manual process dependency through system-to-system integration. Managed LHDNM OutSystems platform support covering licensing, disaster recovery activity, preventive maintenance, incident tracking, platform upgrade coordination, and technical committee updates. Coordinated client stakeholders, internal delivery teams, service desk, developers, vendors, UAT, reporting, sign-off, billing milestones, and delivery follow-up. Maintained delivery governance through project status reporting, requirement clarification, action item tracking, risk and issue follow-up, client communication, and milestone readiness.

  3. May 2021 December 2023

    Shah Alam, Selangor

    Bateriku (M) Sdn. Bhd.

    • Manager, Project Management OfficeNovember 2022 December 2023
    • Manager, Strategy and PlanningMay 2021 October 2022

    Established and governed project management frameworks across technology and non-technology initiatives. Managed strategy planning, innovation projects and partner integration coordination. Served as Product and Project Manager for innovation and delivered initiatives including Roadside Assistance API Export Service, On-board Diagnostic, and Automated Warehouse MVP. Coordinated internal technology teams and external technology partners across functional flow definition, infrastructure setup, business rules, UI/UX prototype review, API testing, production testing, pilot monitoring, and go-live readiness. Supported business-technology alignment by translating operational needs into project scope, delivery priorities, system requirements, and implementation follow-up.

  4. November 2015 April 2021

    Bangsar South, Kuala Lumpur

    Touch 'n Go Sdn. Bhd.

    • Assistant Manager, IT Project ManagerMarch 2019 April 2021
    • Senior Executive, IT Project ManagerNovember 2015 February 2019

    Managed technology project delivery across Agile and Waterfall project cycles, covering facilitation, tracking, reporting, governance, stakeholder coordination, and issue escalation. Coordinated internal business users, technology teams, vendors, and external stakeholders to deliver payment, card, public transport, highway, POS, and backend modernization projects. Managed project timelines, financial tracking, project documentation, weekly and ad hoc status reporting, risk and issue follow-up, and compliance with Touch 'n Go project governance requirements. Maintained a high-level understanding of technology solution and architecture to support project delivery, stakeholder communication, decision follow-up, and escalation. Delivered key initiatives including TNG RFID Backend Modernization, MY Rapid Migration, TNG PayDirect, RapidKL My50/My100, MRT Corp Park N' Ride, and 12 TNG POS enhancements.

  5. July 2008 November 2015

    Petaling Jaya, Selangor

    Strateq Group

    • Technical SpecialistJanuary 2012 November 2015
    • Field EngineerJuly 2008 December 2011

    Supported retail automation systems for PETRONAS, Petron, Chevron / Caltex, and Shell service stations, including onsite support, preventive maintenance, commissioning, and technical issue resolution. Coordinated with account managers, project managers, service delivery managers, vendors, and clients for system updates, new implementations, training, and knowledge transfer. Prepared hard skill training modules, managed training documentation, supported ISO20K audit compliance, and performed functional testing and UAT for new systems and releases. Served as Technical Team Lead for Shell GST implementation across retail stations, covering testing, root cause analysis, vendor coordination, pilot, deployment updates, go-live support, and hypercare.

Supporting information

Tools, Training & Education

Tools and Software

  • Microsoft 365
  • Microsoft Project
  • Jira
  • Postman

Certifications and Training

  • ITIL V3 Foundation 2013
  • PMP Exam Preparation Course35 Contact Hours · 2019

Education

Bachelor of Engineering (Hons.) Electrical and Electronics Engineering

Universiti Teknologi PETRONAS (UTP)

Malaysia · 2007